Terms of Service
These Terms of Service govern your access to and use of the ETHEREAL website and services.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms.
1. General Conditions
You must use this website only for lawful purposes.
You must not:
- Misuse or interfere with the website
- Attempt unauthorised access to our systems
- Introduce malicious software or harmful code
- Use the website for fraudulent purposes
- Violate applicable laws or regulations
- Infringe the rights of ETHEREAL or any third party
We reserve the right to restrict access to our services where reasonably necessary.
2. Product Information
We make reasonable efforts to ensure information displayed on our website is accurate and current.
However, colours, appearance, dimensions, packaging, and other visual elements may appear differently depending on displays, photography, lighting, or other technical factors.
We may update website information where necessary.
3. Prices and Payment
Prices will be displayed on the website in the applicable currency.
Any applicable shipping charges, taxes, duties, or other charges will be shown or communicated where required.
Payment must be successfully authorised before an order can be processed.
4. Orders
Submitting an order does not necessarily mean that it has been accepted.
We may decline or cancel an order where reasonably necessary, including where:
- Payment cannot be authorised
- Information provided is incomplete or inaccurate
- Fraud or unauthorised activity is suspected
- A pricing or technical error has occurred
- We cannot reasonably fulfil the order
If payment has already been collected for an order that we cancel, an appropriate refund will be issued.
5. Delivery
Delivery is subject to our Shipment Policy.
Customers must provide accurate delivery information and should contact us promptly if they identify an error.
6. Returns and Refunds
Cancellations, returns, and refunds are governed by our Refund Policy and applicable consumer protection laws.
Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded.
7. Intellectual Property
Unless otherwise stated, website content including branding, logos, graphics, photographs, text, layouts, designs, and other materials is owned by or licensed to ETHEREAL and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit, or republish such content without appropriate authorisation.
8. Third-Party Services
Our website may use or link to third-party services, including payment providers, delivery providers, social networks, or other external websites.
Third-party services may operate under their own terms and privacy policies.
9. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the extent permitted by law, ETHEREAL will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.
10. Changes to These Terms
We may revise these Terms from time to time to reflect changes to our website, services, business practices, or applicable requirements.
The latest version published on our website will apply from its effective date.
11. Governing Law
These Terms are governed by the applicable laws of England and Wales, without limiting any mandatory consumer rights that may apply to customers in other jurisdictions.
12. Contact Us
If you have questions regarding these Terms or our services, contact us:
Company: ETHEREAL
Email: contact@support-entheral.top
Phone: +44 7418 605006
Address: Unit 7, Wilsons Business Park, Manchester, United Kingdom, M40 8WN